Quail Distributing

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Russ O'Hare, Martin Ray Winery

"Quail has absolutely been our best connection to our favorite Arizona restaurants and retailers in the state for the past 10 years - they're the reason we're on wine lists on some of the top selling restaurants and stores. It's their connections that makes them one of our favorite distributors in the country..."

Blair Taylor, President, Enotec Imports

"I believe Enotec Imports was one of the first suppliers with Quail. From the beginning they have had a very consistent philosophy of how they wanted to do business. They wanted a fine wine portfolio with good prices and provide excellent service to their customers. These principles are the same over ten years later.

We have also had excellent communication between our companies. Whether it is discussing vintage changes or customers special requests or even tracking down the missing trucker coming from California- we have been able to swiftly get to the issues and discuss them without having to chase each other around.

The best wine distributors are also the ones that promote a product knowledge environment.  There are two parts to that. First is to have an employee group that truly wants to know as much about the wines as possible. They are not afraid to ask questions and admit that they might need to learn more about a specific wine or new vintage.  The second part is that the owners and managers of Quail promote a very positive work environment and therefore have very low employee turnover. From the supplier side, being able to build long term relationships with the sales staff and their customers is very important.

Lastly and especially this year, the Quail team has been able to read and react to changing market conditions. Of course there have been challenges this year, but they have successfully confronted the problems and then put plans into action to meet the needs of the market."

Doug Levy, Feast (Tucson, AZ)

"We work with dozens of distributors, but Quail is a remarkable standout; their portfolio has the breadth and depth of any of its competitors, even the huge ones, but what makes Quail special is the staff.  While other distributors send us an ever-changing parade of sales reps, brand managers and drivers, I'm still working with the same people I was working with at Quail eight years ago when I opened my restaurant. 

The people at Quail know me, they know my list, they know what I'm looking for and they know their book.  Inside out.  That's what I like about them.  They're selling me what I'm looking for.  They're not selling me something they want to sell regardless of whether it suits my needs.  Quail respects my business and treats me like a partner, and for that I thank them, and I continue to do business with them."

Brian Harlan, Natinal Sales Manager, Loosen Bros. USA

"At Loosen Bros. USA we prefer to work with smaller, family-owned distributors who demonstrate a knowledge of and passion for world-class producers like Dr. Loosen. Quail Distributing has more than fulfilled our expectations for the Arizona marketplace--we are in all the top accounts, and the management and salespeople have invested their time to learn our diverse portfolio of wine. Most importantly, the folks at Quail are straightforward and truthful.

We love having an honest partner in the wine business. It's sadly a rare commodity these days."

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